Terms and Conditions

These Terms and Conditions (“Terms”) apply to use of the Black Chalice LLC phone answering system, the project request form on BlackChalice.org, Black Chalice LLC text messaging programs, and related operational SMS alerts. By calling Black Chalice, leaving a message, submitting the project request form, opting in to texts, or (for staff) opting in to internal text alerts, you agree to these Terms and our Privacy Policy.

The Black Chalice phone line provides automated information about company projects and allows callers to leave collaboration inquiries or general messages. The service may change, pause, or be unavailable without notice, including during product development and testing.

Do not leave unlawful, abusive, or confidential third-party information you are not authorized to share. Black Chalice may record calls and messages as described in the Privacy Policy.

Calling Black Chalice does not enroll you in text messaging. Our voicemail greeting states that leaving a telephone number is consent for Black Chalice LLC to call or text that number about your message. If you leave a voicemail, we may call or text the number you called from, or a number you state in the message, only to respond to that message. If you text our business line first, we may reply to that conversation. These replies are never marketing; marketing texts require opting in on the project request form described below.

Invoice notices (clients): a business client's billing contact may text INVOICES to our business line to receive notices when Black Chalice LLC invoices are available. Message frequency is about one to two per month. Message and data rates may apply. Reply STOP to opt out.

Service alerts (hosting clients): a designated contact for a client whose platform we host (such as VWEB Mail) may text ALERTS to our business line to receive alerts about outages and failed backups of that platform. Message frequency varies and is usually zero. Message and data rates may apply. Reply STOP to opt out.

Reply STOP or WRONG NUMBER to any text and we will not text that number again unless you reply START. Reply HELP for help. Message and data rates may apply.

Program: Black Chalice LLC sends text messages to people who opt in on the project request form at https://blackchalice.org/#start-a-project. There are two separate, optional programs, each with its own unchecked-by-default checkbox:

• Project texts: calls and texts from Black Chalice LLC to follow up on and reply to your project request.
• Black Chalice news: recurring marketing texts from Black Chalice LLC about its projects, launches, and promotions.

Consent to receive texts is not a condition of any purchase or service. You only receive the type of texts you opted in to.

Frequency: message frequency varies. Message and data rates may apply.

Opt out: reply STOP to any message to stop receiving texts. You will receive one confirmation and no further texts unless you opt in again or reply START. Help: reply HELP for help, or email Contact@BlackChalice.org.

Carriers are not liable for delayed or undelivered messages. Black Chalice LLC does not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy.

Black Chalice may send automated operational SMS alerts only to opted-in CEO, employee, or developer numbers. These alerts may notify the recipient about inbound calls, project-information requests, collaboration inquiries, or general messages.

Separately, opted-in staff may receive internal app testing messages: automated test texts sent by applications Black Chalice is building, so staff can check them on real devices. These are tests only and are never sent to the public or to customers.

Message frequency varies with call volume and testing activity and is expected to remain low. Message and data rates may apply. Reply STOP to cancel, or HELP for help, where supported. Carriers are not liable for delayed or undelivered messages.

Staff consent is obtained on the public website form at https://blackchalice.org/sms-consent, where the person enters their mobile phone number and checks a separate, unchecked-by-default box for each program they want. Consent is optional and is not a condition of employment or of receiving other Black Chalice services.

Business partners may opt in to notifications about the projects and collaborations they work on with Black Chalice (such as project updates, reminders and call notes) at https://blackchalice.org/partner-sms-consent. Consent is optional, starts only after it is confirmed from the emailed link, and is not a condition of any purchase or partnership. Reply STOP to cancel, or HELP for help.

Clients may opt in to texts about their projects and their email, call or text inquiries at https://blackchalice.org/client-sms-consent. These are not marketing messages. Consent is optional, starts only after it is confirmed from the emailed link, and is not a condition of any purchase. Message frequency varies with project activity. Reply STOP to cancel, or HELP for help.

You may not use the phone system or related services to harass, spam, commit fraud, or interfere with Black Chalice systems. We may refuse or terminate access where we believe these Terms have been violated.

The phone system and SMS alerts are provided “as is” for business and development use. To the fullest extent permitted by law, Black Chalice disclaims warranties of uninterrupted availability, error-free operation, or fitness for a particular purpose.

Questions about these Terms: Contact@BlackChalice.org

Legal notices: Legal@BlackChalice.org